Customer Service Job Vacancy In Kl Sentral
Introduction
KL Sentral is one of the busiest transportation hubs in Malaysia, and it is home to many different industries. One industry that is always in need of employees is customer service. If you are looking for a job in customer service, then you are in luck. There are many job vacancies available in KL Sentral, and this article will provide you with all the information you need to know to land your dream job.What is Customer Service?
Customer service is the process of providing assistance and support to customers before, during, and after they purchase a product or service. It involves answering questions, resolving complaints, and ensuring customer satisfaction. Customer service jobs can be found in a variety of industries, including retail, hospitality, and finance.Why is Customer Service Important?
Customer service is important because it directly impacts a company's reputation and success. Good customer service can lead to loyal customers, positive reviews, and increased sales. On the other hand, poor customer service can lead to negative reviews, lost customers, and a damaged reputation.Job Vacancy Details
Job Title: Customer Service Representative
Company: XYZ Corporation
Location: KL Sentral
Job Type: Full-Time
The job vacancy is for a customer service representative at XYZ Corporation. The main responsibilities of the position include:
- Answering customer inquiries via phone, email, and chat
- Resolving customer complaints and issues
- Assisting customers with product and service information
- Processing orders and returns
- Maintaining customer records and data
Qualifications and Requirements
Applicants for the customer service representative position at XYZ Corporation must meet the following qualifications and requirements:
- Bachelor's degree in business or related field
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize
- Proficient in Microsoft Office and other relevant software
- Ability to work in a team environment
- Previous customer service experience preferred
How to Apply
If you are interested in applying for the customer service representative position at XYZ Corporation, please submit your resume and cover letter to the following email address: hr@xyzcorp.com. Make sure to include "Customer Service Representative" in the subject line.
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